Vodafone uk free unlock code

[stucbr]

Originally Posted by Gaz Service Level 2

call again and try a different advisor !
Make sure that you argue that you know they are doing it for free now and ask for a manager should you get nowhere

Will do..


bm...if I've no luck with the above method I'll try that, and if that doesnt work.....well I'll just have to pay my £20.

[techgirl]

Hi everyone,

I just wanted to clarify Vodafone's policy on Network Unlock Codes (NUC.)

All handset sent out from Vodafone after the 1st Feb are now unlocked so that any SIM card can be used in them, because of this we've decide to offer NUC codes for free.

The NUC's are free no mater how long you have serviced of your contract.

We are happy to unlock any Vodaofne handset that we can see has been used with your SIM card.

You simply need to call our customer service department on 08700 700 191 or 191 from your vodafone handset. Just tell us the make/model of your phone and also the IMEI number (which can be obtained by entering *#06# in to your phone)

If we hold the NUC precedure on our systems we can issue the code immediately, If not there's a possible timescale of 72hrs.

Hope this clears thing up.

Techgirl
Vodafone UK

[Gaz Service Level 2]

cheers Techgirl but it's not us that needs to be brought upto date on the change , it's the customer service reps that are still asking for £20 unless they are just trying to earn themselves some cash on the side :p

[stucbr]

Not just that gaz.....

I notice techgirl say its only for contract's, everything's geared for them.....because i'm payg I still have to pay, which is just NOT bll00dy right or fair

[Gaz Service Level 2]

Ahh that is true , PAYG customers still have to pay as the phones are heavily subsidised and PAYG have no minimum term of contract that you are contracted to pay so there is no financial comeback once your phone is unlocked so they are unfortunately quite rightly within their rights to charge you for the unlock !
Plus £20 is a lot less than your local corner shop will charge for newer BB5 handsets to be unlocked plus it does not void your warranty ;)
I just had my other N95-2 unlocked by Vodafone and this time they did it with no hassle :)

[205GTi]

Originally Posted by stucbr

Not just that gaz.....

I notice techgirl say its only for contract's, everything's geared for them.....because i'm payg I still have to pay, which is just NOT bll00dy right or fair

From my experience, if you are a registered payandgo customer for over 1 year, vodafone will still do that for free. That's what the guy on the phone told me.

Otherwise, they will ask you for GBP 19.99, but you could always ask your friends with vodafone for over a year to unlock for you (if they don't have the need).

[stucbr]

Originally Posted by 205GTi

From my experience, if you are a registered payandgo customer for over 1 year, vodafone will still do that for free. That's what the guy on the phone told me.

Otherwise, they will ask you for GBP 19.99, but you could always ask your friends with vodafone for over a year to unlock for you (if they don't have the need).

I only got it yesterday (black one) so I guess I'll have to pay, I understand what gaz say's, but I still dont think it's fair.

[dynomot]

Originally Posted by stucbr

I only got it yesterday (black one) so I guess I'll have to pay, I understand what gaz say's, but I still dont think it's fair.

Would you think it fair if the contract users had to subsidise the PAYT users ? Or if all but the cheapest phones became contract only ?. For once I applaud Vodafone. Surely a year using a Vodafone PAYT sim is no real hardship for such a great phone ?

[chrisd1]

Im on contract with voda. I phoned over a week ago to get my old nokia unlocked for my son,
was told hey would e mail me the number within 72 hours. phoned 3 days later asking where the unlock code was only to be told it can take upto 5 working days. Phoned again today,
They have asked me to phone back next Wed if i aint got it. Do you think they dont want to give it to me or something?

[Gaz Service Level 2]

odd ,they gave me both of mine over the phone and email instantly !
Which handset are you trying to unlock ?