03-31-2008, 09:43 PM
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N95 Genius
Phone: N95-1 V.30.0.015 (o2 uk)
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Location: Lincolnshire England
Posts: 501
Thanks: 243
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O2 or Nokia Service Centre?
Hi I would like your advice as to whether i should return my phone to a Nokia Service Centre or to my O2 shop where i got my phone. the reason for this is i still cant get a GPS lock.I have tried everything and used all the advice from this site.Any advice will be greatly appreciated.Thank you.
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03-31-2008, 09:49 PM
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N95 Security
Phone: N95-1 v.21
N-Gage ID: mc_bain
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Location: Bendigo, Australia
Posts: 2,061
Thanks: 336
Thanked 306 Times in 256 Posts
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The shop where you bought it would be the best. And if they cant solve it they will then probably refer you to the NSC
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03-31-2008, 09:56 PM
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Photo Competition Boss
Phone: '95-1 v30.15 & N85 Copper v10.045
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Location: Manchester, England
Posts: 2,581
Thanks: 504
Thanked 672 Times in 393 Posts
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My personal oppinion. O2
Go in and ask for them to check it out, and give you another N95 replacement whilst it's away.
I had bad experiance with my Nokia centre.
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03-31-2008, 10:38 PM
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N95 User
Phone: N95-1 on O2, V30.0.015; 2GB Micro SD; Garmin XT v4.10.80; QuickOffice 5.0
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Posts: 245
Thanks: 39
Thanked 46 Times in 30 Posts
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If it's less than 6 months old, then you don't have to prove that the fault existed since purchase. O2 have to prove that it didn't. They then ought to exchange the phone. If they baulk at that then just casually mention Sale of Goods Act and Trading Standards and say that you need to check out your consumer rights.
However, it still may be quicker, and better, to use a service centre if you have one local.
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Geoff,
York, UK
I PAID for all my software and I wont help you to avoid paying for yours! So, don't bother asking.
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04-01-2008, 05:57 AM
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MOD Princess
Phone: N95-2 v20, E71-2 v100 w/ 8GB SDHC
N-Gage ID: dayene
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Location: PINAY - New Jersey, USA (North)
Posts: 4,726
Thanks: 353
Thanked 988 Times in 727 Posts
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bad experience with nokia's service center here too so i suggest you see your local service provider first.
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04-01-2008, 09:09 AM
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N95 Goddess
Phone: N95-1 v30 Debranded (and SE Xperia)
N-Gage ID: Won't work anymore
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Location: Scotland, baby! With the rest of the alkies
Posts: 1,513
Thanks: 359
Thanked 165 Times in 123 Posts
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I think it might take longer somehow. I went to a carphone warehouse nokia care point, quick and highly recommended
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Newbies, please don't PM me unless you have a N95/app query
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04-01-2008, 09:30 AM
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N95 User
Phone: N95-1 v.21
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Posts: 119
Thanks: 10
Thanked 24 Times in 4 Posts
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With CPW, your milage may vary - It took them 4 weeks to swap out my N95 last year... :/ |
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04-01-2008, 09:45 AM
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Mr Moderator
Phone: N82 16GB SDHC (V.30) & N95-2 (V.20) On o2-UK
N-Gage ID: grayburn
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Location: London, England
Posts: 10,114
Thanks: 1,542
Thanked 3,364 Times in 1,622 Posts
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I don't think o2 give out phones for you to use whilst yours is sent away,as that is what they do.
I'd take it to the NSC first.
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04-01-2008, 10:56 AM
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Photo Competition Boss
Phone: '95-1 v30.15 & N85 Copper v10.045
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Location: Manchester, England
Posts: 2,581
Thanks: 504
Thanked 672 Times in 393 Posts
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Seems we're pretty much split on this one, we'll agree to disagree. ;)
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04-01-2008, 11:00 AM
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Mr Moderator
Phone: N82 16GB SDHC (V.30) & N95-2 (V.20) On o2-UK
N-Gage ID: grayburn
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Location: London, England
Posts: 10,114
Thanks: 1,542
Thanked 3,364 Times in 1,622 Posts
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I know CPW rent out an old ****ter for you to use if they have to your handset away but when i went to o2 with a problem a while back now i didn't even get the offer,and i'm on o2 select as well.
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