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  #201  
Old 04-01-2008, 12:55 PM
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Quote:
Originally Posted by Podge018 View Post
Hi,

I have never updated my software and have the 12.0.013.

Can I just jump straight in and get V21? I understand I'll have to change the product code.

What should I look out for when doing it? Will I lose any applications or anything?

Thanks.
Yes mate you can change your product code and jump into V21. You'll notice a huge difference.

You'll loose data from phone memory, but back up your contacts and such like on PC Suite and then to apply them once updated. You'll need to re install any apps you have saved on phone memory as it wipes it all clean.
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  #202  
Old 04-01-2008, 12:58 PM
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Quote:
Originally Posted by hairilabubakar View Post
yes you could just jump straight to the latest firmware if its available for you. is your phone branded? you could check if there's any update here Nokia Europe - Check your software - Device software update

if not, you'd have to change the product code. read the tips section, they have a wide coverage of useful guides N95 Tips

just make sure to backup only your contacts and messages. as for the rest, start afresh. data files such as videos or songs or images can be backed up to memory card or PC. applications would most likely need reinstallation
Thanks

It's not available, I have to change the product code.

Bit of a pain that about applications.

How do I back up contacts and messages?
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  #203  
Old 04-01-2008, 01:01 PM
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Thanks IJM.
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  #204  
Old 04-01-2008, 01:01 PM
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Open up PC Suite and connect with your cable. And click "Back Up" ( top left icon )

Bobs yer Uncle.
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  #205  
Old 04-01-2008, 09:44 PM
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why can't I see the 'Back Up' icon?


where exactly is it?
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  #206  
Old 04-01-2008, 09:49 PM
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okay, I think I've done it via the 'content copier'. is that correct?
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  #207  
Old 04-01-2008, 10:31 PM
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well I bit the bullet and just went for it.

IT ALL WORKED!!

Sorry for shouting, but it's the scariest thing I ever done.
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  #208  
Old 04-01-2008, 11:17 PM
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so I counted my chickens a little to soon.

I am trying to restore my data using content copier and restore. It keeps freezing on 72%. Any reason why?
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  #209  
Old 04-02-2008, 04:30 AM
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try doubleclicking on the nokia pc suite icon in your system tray. it should bring up the Nokia PC Suite box. Click on Help> Reinstall pc suite support on your phone

now try restoring again
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  #210  
Old 04-02-2008, 09:33 AM
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i had to reinstall pc suite, I had an older version, it looks completely different now, and I can see where the 'back up' icon is in the top left now. :D

Hopefully that's everything sorted now.
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