It Keeps Crashing

[Deus Evil]

Hi all,
This is my first post here so please be gentle lol
I have the n95 classic ( I think!!!)
And basicaly it keeps crashing on me.
Also it takes a long time to switch from screens or to camra and to be honest with you its bloody annoying.
Is there any way i can stop this at all or shall i fire it from a canon towards Nokia's Head Office ?
Any help would be gratfull

Deus Evil

[dayene]

download nokia software updater and update your firmware.

[Deus Evil]

HOw do i update the firmware to v20
i dont seem to find a link anywere?
Thanks again
Deus

[jeckthehell]

How do I update my firmware?
Note: Nokia device firmware cannot be downgraded. Once you have upgraded your device, you will not be able to restore to the earlier version. You can however re-install the same firmware version as you’re already running as many times as you want (which sometimes can cure back-up restoration problems).

1.Back-up data
Your personal data such as images, messages and contacts are stored in your phones memory and they’ll much likely BE DELETED during the firmware update.

2.Download and install Nokia Software Updater
To upgrade your firmware you need to download and install the Nokia Software Updater, also referred to as the NSU.

3.Charge your battery
Make sure your battery has full power before starting the update process. Running out of battery during the update can seriously harm your phone, likely causing it not to start up.

4.Connect your phone to your PC
Next you’ll need to connect your phone to your PC, this is relatively easy. Use the USB cable and connect one end in your phone and the other in one of your PC’s USB ports.

5.Launch the Nokia Software Updater
The NSU will try to determine whether or not your phone has the latest firmware by checking it’s so called ‘product code’. The product code depends on which region the phone was bought and/or if it is branded. Normally the latest firmware is first released to the phones with the EURO1 product code. Other regions receive the update over time and branded phones are usually the last (if ever) to get the latest firmware versions.

If an upgrade is available everything should be cool, the NSU will guide you through the installation. The process will take several minutes to complete and may cause your phones screen to flicker or go black. Your phone may also restart. In either case, NEVER play with the phones buttons or slider etc. during the update process as this seriously can harm your phone likely causing it not to start. Just leave it be until the update process is finished.

[mcbain]

I might just add to Jeck's very thorough instructions, that it may pay to not run any other programs on your PC during the update process if it is likely to stall or crash.

[Deus Evil]

Welll i did what was said and i have a problem again
the flash failed in the last 35 seconds for some reason and now i cant get my phone past the nokia start screen
is there any way i can fix this?

[mcbain]

Really? Any idea how it failed?

[Deus Evil]

it said it lost connection but i didnt touch my cable or anything
now ive just got nokia popped up with a white screen and thats all it does

[jeckthehell]

Try to re-update,if the pc can recognize the phone it should be able to continue/restore the update process. If not, Nokia Care Center is your best bet. If it’s not an option then you should claim the warranty (if still applicable).

[Deus Evil]

i was updating it to v20 aswell so i changed the pro code
is there anyway to get it back to the original b4 i send it back
i have the orignal code