03-31-2008, 08:43 PM
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N95 User
Phone: N95-1 V.21 (o2 uk)
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Location: Lincolnshire England
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O2 or Nokia Service Centre?
Hi I would like your advice as to whether i should return my phone to a Nokia Service Centre or to my O2 shop where i got my phone. the reason for this is i still cant get a GPS lock.I have tried everything and used all the advice from this site.Any advice will be greatly appreciated.Thank you.
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03-31-2008, 08:49 PM
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N95 Security
Phone: N95-1 v.21
N-Gage ID: mc_bain
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Location: Bendigo, Australia
Posts: 1,971
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The shop where you bought it would be the best. And if they cant solve it they will then probably refer you to the NSC
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03-31-2008, 08:56 PM
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N95 Guru
Phone: N95-1 V21.0.0.16 8GB Micro SD.
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Location: Manchester, England
Posts: 1,638
Thanks: 234
Thanked 364 Times in 214 Posts
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My personal oppinion. O2
Go in and ask for them to check it out, and give you another N95 replacement whilst it's away.
I had bad experiance with my Nokia centre.
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03-31-2008, 09:38 PM
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N95 User
Phone: N95-1 on O2, V21.0.0.16; 2GB Micro SD; Garmin XT v4.10.80; QuickOffice 5.0
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Posts: 205
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If it's less than 6 months old, then you don't have to prove that the fault existed since purchase. O2 have to prove that it didn't. They then ought to exchange the phone. If they baulk at that then just casually mention Sale of Goods Act and Trading Standards and say that you need to check out your consumer rights.
However, it still may be quicker, and better, to use a service centre if you have one local.
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Geoff,
York, UK
I PAID for all my software and I wont help you to avoid paying for yours! So, don't bother asking.
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04-01-2008, 04:57 AM
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MOD Princess
Phone: N95-1 v21, N95-2 v20
N-Gage ID: dayene
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Location: PINAY - New Jersey, USA (North)
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bad experience with nokia's service center here too so i suggest you see your local service provider first.
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04-01-2008, 08:09 AM
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N95 Goddess
Phone: N95-1 v21 Debranded
N-Gage ID: winehoose
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Location: Scotland, baby! With the rest of the alkies
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I think it might take longer somehow. I went to a carphone warehouse nokia care point, quick and highly recommended
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04-01-2008, 08:30 AM
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N95 User
Phone: N95-1 v.21
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Posts: 119
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With CPW, your milage may vary - It took them 4 weeks to swap out my N95 last year... :/ |
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04-01-2008, 08:45 AM
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Mr Moderator
Phone: N82 8GB SDHC (V.20) & N95-2 (V.11) On o2-UK
N-Gage ID: grayburn
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Location: Day:London/Night:Essex
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I don't think o2 give out phones for you to use whilst yours is sent away,as that is what they do.
I'd take it to the NSC first.
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04-01-2008, 09:56 AM
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N95 Guru
Phone: N95-1 V21.0.0.16 8GB Micro SD.
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Location: Manchester, England
Posts: 1,638
Thanks: 234
Thanked 364 Times in 214 Posts
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Seems we're pretty much split on this one, we'll agree to disagree. ;)
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04-01-2008, 10:00 AM
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Mr Moderator
Phone: N82 8GB SDHC (V.20) & N95-2 (V.11) On o2-UK
N-Gage ID: grayburn
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Location: Day:London/Night:Essex
Posts: 8,309
Thanks: 1,188
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I know CPW rent out an old ****ter for you to use if they have to your handset away but when i went to o2 with a problem a while back now i didn't even get the offer,and i'm on o2 select as well.
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PLEASE USE THE FORUM FOR YOUR QUESTIONS,NOT MY PROFILE PAGE,THANK YOU. If you appreciate ANY help or Uploaded file/s from a member,then show it by saying it and clicking on the 'Thanks' button
ANY Theme/Font Uploaded By Me In The THEMES or FONTS Section With a (NOW) Dead Link,Let Me Know In That Thread (not by e-mail OR private message please) And I'll Re-Upload It As I have ALL Themes/Fonts Uploaded By MYSELF!
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