Orange or Vodafone for monthly contract?

[Bartmanekul]

Not sure if its too late now, but ring vodafone, and whomever you get put through to, ask to be put forward to retentions. They often offer much much better deals, and be sure to mention that your already signed up with Orange, and left due to bad customer service when asking for contract renewal.

[buxz777]

yep i done this with o2 , went andf signed a contract with orange made sure i had 14 days cooling off period so i could defo cancel , then rung up o2 and said ive just signed a contract with orange i have 14 days to decide wether to keep with them can you beat their deal , and they did by putting me through to retenions i also used the bad customer service line and it also helped , they went out of there way to beat orange and gave me a nice 12 month contract with a very good deal on mins and txts and internet plus a new phone with a 9 month upgrade :-) defo worth trying mate what have you got to loose

[samperry209]

the only good thing about 02 is their contract phones are always unlocked..... except iphone...but no cares about that!

orange are a wicked network...but i found them too expensive on payg dunno about contract...but vodafone are the best on coverage

t-mobile and 3 are a no no they are awful!!!

i'd honestly say go to orange but i can't say that because they are expensive.

vodafone tend to do wicked taraffs every now and then

but the choice is yours!!

hope ive helped!

[gavinguinness]

Just want to add a few comments to your post Sam, hope you don't mind...

Originally Posted by samperry209

the only good thing about 02 is their contract phones are always unlocked.....

... and they don't cripple the phone with branding and also are never far behind the sim free oficial firmware version.

Originally Posted by samperry209

...but vodafone are the best on coverage

Depending on where you are. I have 0 bars Vofafone here. If you live in a city, I guess you have the pick of the bunch as all claim 99% population coverage (I am the 1%!)

Originally Posted by samperry209

3 are a no no they are awful!!!

I have also steered clear of 3, but my brother swears by them. 3 were ahead of a lot of networks on fast data and video calling. AFAIK, 3 Piggy back on Orange and O2 - it's not their own network, so in terms of coverage, they can't be that bad. And they seem cheap. Also, unlike other branding, their phones offer additional functionality eg: they had a skype client months and months ago on x-series phones.

What I mean is, it's not neally fair to say a network is Awful without giving reasons. I personally wouldn't touch Orange because of the terrible branding they put on phones. Also from a business point of view, they insist on an IMEI change every year, which means you have to take new hardware which eats into your cash pot.

But I would be keen to hear the reasons that turned you against T-Mobile and 3. T-Mobile has no coverage for me, so I've never investigated them, but as far as I've seen, T-Mobile are doing some pretty competative tariffs at the moment.

I don't think there is any one network miles better than the other, all have benefits for different people, hence why the market is so competative. I think the most helpful thing we can do is to give the OP details about good and bad experiences we've had.

Hope that makes sense. :)

[samperry209]

i call t-mobile T.W.A.T MOBILE.... i really just hate them

i get signal on every network

ive been on every network... and i think its out of o2,voda and orange

if it wasnt for branding then orange

[baldelectrician]

I know it may be a bit late now (14 day...) but I have been with Orange/ Virgin and Vodafone.

I was with Virgin early on- left swiftly
Then Orange for 11 years until January- They were really excellent until about 4 years ago. Craap service, all good features / innovations gone, costs up (charge for delivery reports)

Moved to Vodafone in January. Big mistake, everything is a hassle- so much hassle to get your phone fixed if it goes wrong. Nobody in the call centre can make a decision, they promise to call back, but actually do so <40% of the time.

Don't do Orange *Indian call centres
Don't keep Vodafone- advanced muppetry

If I could leave Vodafone without penalty I would happily walk away today

Everyone I talk to swears by O2 (not at them)
O2 seem the best at the moment (amazing what seperating from BT can do)

[Mr G]

I'm with o2 and have been since the BT Cellnet days,no complaints here.