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Debranding & warranty...
Having read about all the info on debranding and loss of warranty on here I was wondering about a few things...
If they can reject a phone because the product code was put back to the original and doesn't match the firmware, would it be any safer just to leave it on the product code so that it matches the firmware and say it was debranded/unlocked with permission of the operator or something or even say it was sim free originally?
I'm wondering how much they match the info they have as my phone is now technically mine and not owned by T-Mobile in any sense as the 12 month contract that subsidised its cost is over so according to T-Mobile as well I'm entitled to do anything to it as if it was something like a TV or radio I bought in a shop, I don't have to keep their software on it if I didn't want to, only being forced to have the branding for the duration of the contract...?
After speaking to Nokia CS and being advised to debrand the phone from T-Mobile, they said for me to get a letter approving the debranding (which consequently T-Mobile didn't know how to do - but did say they'd put a note on my account for a local store to read and would send my phone away for 10 days and install the later firmware on and keep the warranty by doing so in respect of Nokia's suggestions that T-Mobile firmware was out of date and buggy!)
If the phone is no longer in any possession by T-Mobile and technically mine, why would Nokia require me to get 'approval' from them? Surely it'd be my decision? In any sense wouldn't it be like having a mortgage on a house - you wouldn't have to (in theory) consult the mortgage company to do repairs once you'd paid the mortgage off?
I'm only fearful of blowing the warranty as I've had to send phones away several times in the past and knowing my luck probably will with this one too...
Last edited by martyp; 10-15-2008 at 12:52 PM..
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